A business born from experience, passion and a commitment to better governance.
The Proper Officer was born from a simple idea: that parish and town councils deserve access to professional support, practical experience and independent advice that helps them operate effectively, transparently and with confidence.
Having worked within local government, I understand first-hand the demands placed upon Clerks, Responsible Financial Officers and council officers. The role is often far more than administration. It requires professional judgement, sound governance, financial understanding, diplomacy, resilience and the ability to navigate increasingly complex legislative and procedural requirements.
The Proper Officer was created to bring together this experience, knowledge and passion for local government into a professional service that supports Clerks, councils, officers and when they need it most.
Whether a council requires temporary cover, independent advice, assistance with a particular project or a fresh perspective on governance, The Proper Officer exists to provide practical, knowledgeable and dependable support.
About Me
I am Emma Curtis, a local government professional with a particular interest in governance, accountability, standards and the vital role that Clerks and Proper Officers play in ensuring councils function properly. I hold the CiLCA, FiLCA, IiLCA and PIALC qualifications and am an SLCC LCC Associate.
Throughout my professional journey, I have developed a strong understanding of the realities of parish and town council administration, the responsibilities associated with the Proper Officer role and the challenges faced by those working within the sector.
I am passionate about good governance and believe that effective councils depend upon clear procedures, professional standards, accountability and mutual respect. I also believe that Clerks should be supported, valued and recognised for the considerable responsibilities they undertake.
My interest in governance extends beyond day-to-day administration. I actively engage in discussions surrounding standards, accountability and the future of local government, including writing and sharing professional commentary on governance issues and the experiences of those working within the sector.
I am particularly interested in encouraging constructive conversations about how local government can improve, how professional officers can be better supported and how public confidence in local councils can be strengthened.
What I Offer
Having experienced first-hand how isolating, overwhelming and traumatic things can become working in local government I want this venture to be more than professional services. With this in mind, The Proper Officer will provide FREE informal support to Clerks who are experiencing difficulties within the workplace including bullying, difficult workplace relationships or simply struggling with circumstances. I am here. Please reach out.
The Proper Officer also provides a flexible range of professional services designed to meet the changing needs of parish and town councils, organisations and individuals working within local government.
These include:
Locum Clerk and Responsible Financial Officer Services – reliable temporary cover and professional support to maintain continuity of council business.
Internal Audit – independent review and assurance to support effective financial management, internal controls and governance.
Memorial Headstone Inspections - NAMM/SIAM approved memorial headstone inspections. I hold a City and Guilds in Safety Inspection and Assessment of Memorials.
Marketing, PR and Editorial Services – assistance with communications, publications, publicity and professional written content.
Consultancy – practical advice, professional guidance and support on governance, procedures, standards and council operations.
Project Work – dedicated support for specific initiatives, projects and assignments requiring additional expertise or capacity.